You have received an email with the link to your brand new digital item, clicked it but now you can't wear it? Let's solve it together: usually it's related to some setting on your mobile phone that needs to be tuned.
Your browser is asking you to "Refresh the page to enable camera access for AR". Click on "Settings" and authorize both the camera and the microphone.
If your Android mobile phone is asking for the authorization to use the camera and microphone, authorize it right away. You are one click away from wearing your new digital garment.